Unificación para mejorar los procesos de auditoría integral en la empresa Unidrogas S.A.

Abstract

The pharmaceutical industry is a sector that has a lot of movement and positioning in the market, as currently this sector focuses on the quality of products in such a way that they meet the expected characteristics to satisfy consumer needs.

Quality within this sector is defined as the differentiation and flexibility of processes, qualification, continuous improvement and innovation as a contribution to facilitate implementation in the pharmaceutical industry. Likewise, it is a strategic decision that allows this service to document all its activities in order to effectively plan, operate and control its processes, in addition to the implementation and continuous improvement that are fundamental aspects of a quality system.

It is there where auditing plays an important role in the company since, from the processes carried out, it is possible to verify, evaluate and verify the shortcomings and positive factors that are evident in the points of sale; Likewise, the audit department examines all areas of the company, looking for opportunities and threats, indicating areas for improvement to act on them and thus increasing the profitability of the company.

Based on the shortcomings observed by the audit department, a series of strategies are generated which are focused on mitigating the margin of error, carrying out a clear control of the activities that are carried out, reducing the time in the development of processes and coordinate all the functions general actions of the company in any audit area has participation in order to achieve participation, and thus give a contribution in meeting the company's objectives.