Diseño del sistema integrado de gestión basado en las NTC 9001:2015 e ISO 14001:2015 en la empresa vidriería Italia S.A.S.

Abstract

Within the current context of competition, organizations are generating a change to be able to quickly, which is necessary to observe and detail all the processes affected in your company; taking into account from the well-being of its employees, working conditions, cost reduction, operational improvements, use of resources, customer satisfaction, to the impact that the organization is causing. From this need, this proposal to design an Integrated Management System based on ISO 9001: 2015 and ISO 14001: 2015 standards was born in the company Vidriería Italia S.A.S. This proposal consists of diagnosing the company to know its current state before the implementation of the GIS. After this, we will carry out a planning to identify the processes involved and thus prepare the required documentation for their correct compliance with the requirements of the standards. Finally, an evaluation will be carried out by the management of the company Vidriería Italia to see if its implementation can become viable.