Diseño de un sistema integrado de gestión basado en las normas ISO 9001:2015 e ISO 45001:2018 en construcciones Nelluz SAS en Cúcuta (Norte de Santander).

Abstract

The objective of this work is to Design an Integrated Management System based on ISO 9001: 2015 and ISO 45001: 2018 standards for the missionary reform process in the company CONSTRUCCIONES NELLUZ SAS. At a methodological level, a descriptive and quantitative approach research was developed to collect and process information by numerical measurements. The population was made up of the total number of workers who work in the company (six people). Likewise, for the fulfillment of the objectives set in the project, three stages were taken into account. In the first stage, a diagnosis was carried out to determine the current state of the company, through checklists to evaluate compliance with the requirements of the ISO 9001: 2015 and ISO 45001: 2018 standards, in addition to a survey on relevant aspects of the organization and its internal and external factors; As a complement, a SWOT analysis was carried out with the respective strategies to take into account, in addition to the identification of the needs and expectations of the interested parties. In a second stage, the tools to be implemented in Construcciones Nelluz SAS were established, based on the referred regulations and the processes developed. Subsequently, the documentation of the integrated management system was designed, consisting of the Integrated Policy, objectives, process map, characterization and other procedures of the missionary reform process. Finally, a socialization was held with the senior management and company staff about the benefits they would obtain with the implementation of the project. It was concluded that the integration of a management system focused on quality and the health and safety of workers improves operational control and the interaction of personnel with the work environment.