Diseño de un plan de acción para minimizar los factores de riesgos psicosociales de CARIBABARE E.S.P.

Abstract

The objective of this study is to analyze and identify the psychosocial risk factors, which are the results of the collection, analysis and documentation of the information on the Tame Public Services Company CARIBABARE ESP, at the same time it serves as degree to choose the title of Business Administrator. In the first part a description of the general aspects of the company is made, such as organizational identification, mission, vision, objectives, principles and values, and in a brise way the trajectory that this organization has had since the beginning of its activities is described. Operations, in the same way it shows a general panorama of the critical moments that has lived and the perception and expectations that have those who conformé To achieve this objective, information should be consulted in primary sources through interviews with workers and observation of the positions of work. In the second part an analysis of the macro environment of the company is made, for which an analysis is made that allows us to identify some critical variables in the economía, demographic, political, environmental, technological and sociocultural environments. The following part is dedicated to the study of the strategic situation, through the formularios of the matrices of evaluation of intérnale and eternal factors EFI-EFE, matrix SWOT, whose results are represented in plans and graphs that allow a detailed analysis of each one of the variables of influence. In this way, a document is drawn up that allows the public services company to verify the advantages that its organizational development has to implement an action plan to minimize the psychosocial risks that would affect the welfare of its workers.